Certified Scrum Master Practice Test

Which role facilitates communication between the team and the stakeholders?

1. Scrum Master

2. Product Owner

3. Development Team

4. Project Manager

The correct answer is: Scrum Master

The Scrum Master indeed plays a crucial role in facilitating communication between the team and the stakeholders. As a servant-leader for the Scrum Team, the Scrum Master ensures that everyone involved in the project is aligned and has access to relevant information. They help create an environment where open communication can flourish, which is essential for addressing challenges, clarifying expectations, and understanding project progress. While the Product Owner is focused on representing the stakeholders and prioritizing the product backlog, the Scrum Master helps foster effective interaction between all parties, ensuring the team remains connected and responsive to stakeholder needs. The Development Team is primarily concerned with creating the product, and while they may interact with stakeholders directly, their main focus is on delivering quality work. The Project Manager, in a traditional sense, may oversee the project but is not a defined role within Scrum, which emphasizes self-managed teams and distributed responsibilities. Thus, the Scrum Master stands out as the primary facilitator of communication in the Scrum framework.