Certified Scrum Master Practice Test

Which role acts as an organizational change agent within Scrum?

1. Product Owner

2. Scrum Master

3. Development Team Member

4. Stakeholder

The correct answer is: Scrum Master

The Scrum Master acts as an organizational change agent within the Scrum framework. This role is fundamentally focused on facilitating and promoting the understanding and implementation of Agile principles and the Scrum methodology within the organization. The Scrum Master helps the team and the organization navigate and embrace change by encouraging a culture of continuous improvement, facilitating collaboration, and fostering an environment where team members can express their thoughts and suggestions for enhancements. In this capacity, the Scrum Master works closely with both the Scrum Team and stakeholders to identify areas for improvement and implement changes that align with Agile values. By bridging communication between the team and the organization, the Scrum Master ensures that impediments are removed, which allows for better productivity and greater alignment with the organization’s goals. The other roles, while important within their own contexts, do not serve the same function as the Scrum Master in terms of driving organizational change. The Product Owner focuses primarily on maximizing the value of the product and managing the backlog, while Development Team Members concentrate on delivering high-quality increments of the product. Stakeholders are generally involved in providing input and feedback but do not directly facilitate the changes needed within the organization. Thus, the Scrum Master is uniquely positioned to lead and support organizational transformation through a deep understanding of Scrum practices and Agile methodologies.