Certified Scrum Master Practice Test

Which of the following is considered an Agile value?

1. Customer Collaboration over Contract Negotiation

2. Documentation over Working Software

3. Processes and Tools over Individuals and Interactions

4. Heavyweight Processes over Light Processes

The correct answer is: Customer Collaboration over Contract Negotiation

The answer is accurate because one of the foundational principles of Agile methodology is the emphasis on customer collaboration. This is articulated in the Agile Manifesto, which explicitly states that Agile values "Customer Collaboration over Contract Negotiation." This means that Agile teams prioritize engaging with customers throughout the development process to gather feedback and make adjustments as needed, rather than strictly adhering to the terms of contracts. This approach fosters a more flexible and responsive development environment where customer needs are prioritized, thereby leading to better satisfaction with the final product. It encourages continuous communication and collaboration, allowing teams to adapt and improve based on real-time feedback, which is essential in delivering a product that truly meets customer needs. In contrast, the other options do not reflect Agile values. Prioritizing documentation over working software contradicts the Agile principle of promoting functional software as the primary measure of progress. Valuing processes and tools over individuals and interactions goes against the Agile emphasis on the importance of team dynamics and collaboration. Lastly, opting for heavyweight processes over light processes clashing with the Agile belief in adaptability and reducing bureaucratic overhead highlights the importance of flexibility and responsiveness in Agile practices.