Certified Scrum Master Practice Test

Is the ScrumMaster responsible for communication management?

1. True

2. False

3. Only during sprint planning

4. Only for the Daily Scrum

The correct answer is: False

The ScrumMaster is not responsible for communication management in the way that might be inferred from the assertion. Instead, the role of the ScrumMaster focuses on facilitating the Scrum process, coaching the Scrum Team, and ensuring that Scrum practices are understood and followed. While effective communication is a crucial aspect of any Scrum Team's success, it is a shared responsibility among all team members. The ScrumMaster supports the team by fostering an environment conducive to open communication and collaboration. This includes helping the team understand and implement practices that enhance communication, such as daily stand-ups, sprint reviews, and retrospectives. However, the actual management of communication—deciding who communicates what and how—falls to the individuals within the team, including the Product Owner and team members themselves. By properly fulfilling their role, the ScrumMaster enables the team to self-organize and develop their own communication practices rather than imposing a communication management structure. This collaborative approach helps build a stronger, more effective team dynamic, where all members feel empowered to communicate openly.