Certified Scrum Master Practice Test

How does the Scrum Master act as a leader within the Scrum Team?

1. By controlling all project phases

2. By serving the organization and ensuring collaboration

3. By making decisions for the Developers

4. By enforcing strict timelines

The correct answer is: By serving the organization and ensuring collaboration

The Scrum Master acts as a leader within the Scrum Team primarily by serving the organization and ensuring collaboration. This role emphasizes the Scrum Master’s function as a facilitator rather than a traditional authoritative leader. By serving both the team and the larger organization, the Scrum Master helps to create an environment conducive to high collaboration and communication among team members. This involves removing impediments that the Scrum Team may face, coaching the team to self-organize, and fostering a culture that values teamwork and commitment to the Scrum process. The Scrum Master also works with other stakeholders to enhance their understanding of Agile principles and to promote an organization-wide embrace of Scrum. In contrast to options that suggest controlling or enforcing, these approaches often undermine the principles of Agile, which thrives on flexibility, empowerment, and collaborative decision-making. The true essence of leadership in Scrum is about empowerment and support, rather than command and control, which aligns with the Agile philosophy.